RT (Request Tracker)
MCP server for RT (Request Tracker) — search tickets, manage queues, add comments and replies, and update ticket fields.
Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.
Information
Available in
Capabilities
Claude
Developer
Unknown
Website
Version
Unknown
Privacy Policy
Not provided
Terms of Service
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Customer support
Transport
http
Install
Not providedTools
- search_tickets
- get_ticket
- get_ticket_history
- get_transaction
- get_queue
- list_queues
- get_queue_fields
- lookup_user
- get_current_user
- get_ticketsql_grammar
- create_ticket
- update_ticket
- add_comment
- add_reply
- get_ticket_attachments
- get_attachment
- save_attachment